Field Operations Specialist (UAE)

TL;DR

Field Operations Specialist (UAE): Plan, coordinate, and execute CHAOS system deployments across the UAE and wider Middle East with an accent on hands-on field support, first-line troubleshooting, and multi-site operational coordination. Focus on operating independently in ambiguous environments, building trusted relationships with military and government customers, and maintaining compliance while supporting demonstrations and logistics across the region.

Location: UAE

Company

hirify.global builds defense systems powered by Coherent Distributed Networks (CDN™) for warfighters and government and commercial air operators.

What you will do

• Plan, coordinate, and execute CHAOS system deployments across the UAE and wider Middle East, from pre-deployment readiness through customer handover.
• Provide hands-on technical support in the field: set up systems, run configuration, and resolve first-line hardware/software issues without needing to call home.
• Serve as the primary day-to-day operational point of contact for military and government customers, capturing feedback and escalating clearly to leadership.
• Support demonstrations, coordinate logistics for visiting CHAOS teams, and maintain awareness of the regional operating environment.
• Manage in-country administrative and compliance requirements to support a professional presence across the Gulf.

Requirements

• 3+ years of experience in field operations, systems support, or technical operations (ideally in defense, government technology, or mission-critical environments).
• Ability to operate independently and make sound decisions in ambiguous, fast-moving field environments.
• Technical aptitude to set up, configure, and perform first-line troubleshooting of complex hardware/software systems; comfortable with networking fundamentals and basic Linux environments.
• Experience planning and coordinating logistics for overseas operational deployments, including risk management for personnel and equipment.
• Strong interpersonal and communication skills to build trust with military/government customers and communicate clearly up the chain.
• Willingness to travel extensively across the Middle East (up to 50%), sometimes at short notice, including to remote locations; eligible to obtain and maintain relevant security clearances.

Culture & Benefits

• Private medical, dental, and vision benefits for employees and dependents paid 100% by the company.
• 5% pension match.
• Competitive base salaries with pre-IPO stock option grants; relocation assistance and annual bonuses (coming soon).
• Operations & Training group within the Mission team, with dotted-line alignment to UK & Europe leadership.

Hiring process

• Interviews and evaluation of field-operations experience, technical troubleshooting capability, and ability to operate autonomously in complex environments.