Digital Store E-commerce Supervisor

TL;DR

Digital Store E-commerce Supervisor (E-commerce): Supporting hirify.global Italy by driving digital channel growth through effective commercial strategies and team leadership with an accent on platform performance optimization and customer experience. Focus on coordinating the Traders & Assistants team, analyzing digital KPIs, and collaborating across departments to execute successful commercial campaigns.

Location: Must be based in or near Brugherio, Italy (Hybrid role requiring regular office attendance).

Company

hirify.global is a Fortune 500 live social shopping company operating six leading retail brands globally.

What you will do

• Define and lead digital commercial strategies to maximize sales across website and app platforms.
• Coordinate the Digital Store eCommerce Traders and Assistants team, managing daily priorities and professional development.
• Oversee daily platform performance, ensuring commercial freshness and promotional balance.
• Collaborate with Merchandising, Marketing, and Content teams to develop aligned commercial campaigns.
• Analyze customer insights and market trends to identify growth opportunities and continuous improvements.
• Share best practices with international stakeholders to foster innovation and omnichannel expansion.

Requirements

• Bachelor’s degree in Economics, Marketing, or related fields.
• Minimum 5 years of experience in digital environments, online sales, or eCommerce trading.
• Proven experience in managing people and structured teams in international environments.
• Native Italian and fluent English proficiency.
• Strong analytical mindset with expertise in digital KPIs like Conversion Rate, Session/Bounce Rate, and CTR.
• Proficiency in performance analysis tools such as Adobe Analytics, Adobe Target, Tableau, and Contentsquare.

Culture & Benefits

• Competitive compensation package.
• Paid time off and parental leave.
• Employee assistance program and paid volunteer hours.
• Amazing company discounts on retail products.
• Commitment to inclusion, belonging, and equal employment opportunities.