HVAC Cooling Customer Engineer III (HVAC)

TL;DR

HVAC Cooling Customer Engineer III (HVAC): Performing installation, commissioning, and emergency service on Liebert cooling products with an accent on technical troubleshooting and system maintenance. Focus on ensuring high customer satisfaction, adhering to safety protocols, and maintaining operational excellence in mission-critical environments.

Location: Must be based in Westerville, OH, United States.

Company

hirify.global is a global leader in designing, manufacturing, and servicing mission-critical infrastructure technologies for data centers, communication networks, and industrial environments.

What you will do

• Perform installation, commissioning, and scheduled maintenance on Liebert cooling equipment.
• Provide on-site and phone-based technical assistance to customers.
• Execute field change notices and safety bulletins according to company guidelines.
• Maintain accurate documentation including timecards, expense reports, and service tickets.
• Manage individual inventory and company property including test equipment and vehicles.
• Ensure high customer satisfaction through timely communication and effective first-time fixes.

Requirements

• Must be legally authorized to work in the United States without sponsorship.
• High School Diploma, G.E.D., or HVAC Certificate Program degree.
• Equivalent industry experience with an EPA refrigerant license.
• Ability to read and interpret electrical line diagrams and blueprints.
• Working knowledge of Ohm’s law and HVAC theory.
• Valid driver’s license and ability to travel as required.
• Ability to lift up to 50-75 pounds and work in extreme temperature conditions.

Culture & Benefits

• Stability of a global leader with a high-performance culture.
• Commitment to safety, integrity, and teamwork.
• Opportunities for professional development and continuous learning.
• Comprehensive support for field service operations and equipment.