Solutions Engineer (Web3)

TL;DR

Solutions Engineer (Web3): Lead technical and product demos across pre- and post-sales, guide solution architecture, and support client onboarding with an accent on APIs, SDKs, and integration guidance. Focus on building client trust through workshops, translating client requirements to Sales, and collaborating with Product and Engineering to improve features.

Company

hirify.global provides digital asset infrastructure including custody, wallets, staking, trading, financing, and settlement services.

What you will do

• Deliver technical and product demos through pre- and post-sales cycles, including technical workshops, solution architecture, implementation guidance, and executive presentations.
• Manage ongoing client relationships by understanding business requirements, expectations, and technical support needs.
• Collaborate with Product Management and Engineering to contribute to new product feature development.
• Act as a client advocate by collecting feedback and communicating client requirements internally.
• Communicate client requirements to the Sales Team to support sales calls.
• Explain APIs and create compelling technical demos using strong technical knowledge.

Requirements

• Based in Singapore and able to nurture relationships with clients across the APAC region.
• 5+ years in a client-facing and/or technical role (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Technical Account Manager, Customer Success Manager).
• 5+ years experience in blockchain, cryptocurrencies, financial services, banking, payments, and trading.
• Experience in both pre-sales and/or post-sales capacities, including leading and managing client engagements and projects.
• Demonstrated understanding of web services and applications, PaaS, SaaS, APIs, and SDKs.
• Strong English proficiency (written and spoken).

Nice to have

• Proficiency in Mandarin, Japanese, or Korean.
• Experience collaborating with SMEs on RFIs, RFPs, and technical proposals.

Culture & Benefits

• Competitive salary; benefits may vary based on location.
• Startup environment with emphasis on ownership, craftsmanship, and open communication.
• Values-driven team focused on delivering trust in digital assets.

Hiring process

• Interviews focused on technical demo capability, client-facing experience, and collaboration with Product/Engineering.
• Discussion of experience across pre-sales and post-sales engagement cycles.