Credit Control Administrator (Finance)

TL;DR

Credit Control Administrator (Finance): Managing credit control administration and payment processing for specialist legal expenses insurance with an accent on accurate data loading and debt recovery. Focus on investigating payment discrepancies, managing customer communications, and maintaining audit trails.

Location: Hybrid (Croydon, UK) - Must be able to work from the office 2 days per week (Wednesday and Thursday)

Company

hirify.global is a specialist insurance provider delivering legal expenses solutions to help individuals and businesses pursue legal claims.

What you will do

• Manage credit control administration and load payments onto internal systems.
• Handle customer communication via payment reminders and shared inbox queries.
• Allocate and receipt payments while investigating and resolving discrepancies.
• Maintain accurate records and audit trails to ensure regulatory compliance.
• Support debt management and recovery activities based on weekly reports.
• Liaise with member law firms and business partners to ensure premium collection.

Requirements

• Previous administration experience within an office environment.
• Strong attention to detail, numerical ability, and organizational skills.
• Proficiency in Microsoft Excel for filtering, sorting, and maintaining spreadsheets.
• Strong written communication skills for professional correspondence.
• Must be based in the UK and able to commute to the Croydon office.

Nice to have

• Experience in Credit Control or Accounts Receivable.
• Background in finance administration or payment processing.
• Experience within the insurance, legal, or professional services sectors.

Culture & Benefits

• Hybrid working model with established office days and home-working flexibility.
• Private medical insurance, life assurance, and income protection.
• 25 days holiday with options to buy or sell additional days (pro rata).
• 5% completion bonus paid at the end of the 6-month contract.
• Collaborative team culture with access to learning and development opportunities.