Associate Director, Solutions Architect (Agentic AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Associate Director, Solutions Architect (Agentic AI): Leading the design and integration of enterprise virtual assistants and SaaS ecosystems with an accent on ServiceNow and Moveworks orchestration. Focus on building scalable, secure integration architectures that unify data and automate complex IT workflows across global enterprise environments.
Location: Must be based in Wroclaw, Poland (Hybrid role).
Company
is a global leader in managing and reimagining mission-critical technology systems, driving innovation through AI-powered insights and expert service delivery.
What you will do
- Design and deliver scalable integration architectures connecting Moveworks and ServiceNow with enterprise SaaS platforms.
- Provide technical leadership through architecture reviews, solution standards, and hands-on guidance to development teams.
- Translate business and operational needs into secure, scalable technical architectures.
- Partner with IT operations and business stakeholders to define use cases and drive adoption of conversational AI.
- Ensure consistent design principles while balancing innovation, security, and operational reliability.
Requirements
- English: C1 proficiency required for complex technical communication.
- Hands-on experience designing enterprise IT solutions integrating multiple platforms with ServiceNow.
- Strong background in ITSM platforms, workflows, and service automation.
- Solid understanding of cloud architectures (Azure, AWS, or GCP) and integration patterns.
- Experience with identity management, APIs, and event-driven architectures.
- Bachelor's degree in a relevant field.
Nice to have
- Experience with Enterprise Virtual Assistant solutions like Moveworks, Aisera, or Expressive.
- Knowledge of Contact Center Software (Five9, AWS Connect, MS Dynamics, Genesys).
- Relevant certifications such as The Open Group Master Certified Architect or cloud/AI/ML credentials.
Culture & Benefits
- Dynamic, hybrid-friendly work environment prioritizing well-being.
- Access to extensive learning opportunities and certifications with major cloud providers.
- Comprehensive Be Well programs supporting financial, mental, and physical health.
- Culture focused on belonging, empathy, and shared success.
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