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Operations Manager (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
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TL;DR
Operations Manager (Fintech): Leading the South Korea operations function to ensure seamless customer experiences and regulatory compliance with an accent on process optimization, AML/KYC program management, and cross-functional stakeholder alignment. Focus on building scalable operational workflows, defining key performance indicators, and driving efficiency improvements in a rapidly growing regional market.
Location: Based in the South Korea office in Seoul
Company
Airwallex is an AI-native financial operating system providing global payments and financial infrastructure for businesses.
What you will do
- Own the South Korea operations function and build a scalable, efficient team.
- Drive strategic projects that improve customer experience and operationalize internal functions.
- Build and improve customer support processes, operational workflows, and performance reporting.
- Manage daily AML and compliance operations, including transaction monitoring, KYC, CTF, and name screening.
- Monitor payment and treasury operations for the regional business.
- Work cross-functionally with Compliance and Product teams to implement regulatory requirements and improve operational performance.
Requirements
- Bachelor’s degree or equivalent.
- 7+ years of relevant experience.
- Fluency in English and Korean.
- Strong leadership, decision-making, analytical, prioritization, and process management skills.
- Ability to work with internal and external stakeholders and independently manage complex priorities.
Nice to have
- Experience working in a global environment.
- Experience in fintech, a startup, or a fast-growing technology company.
- Experience in top-tier strategy or management consulting.
Culture & Benefits
- Work in a global financial infrastructure company with operations across multiple regions.
- Collaborate with teams across Operations, Compliance, Product, and other functions.
- Contribute to a customer-focused environment built around operational excellence and continuous improvement.
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