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Описание вакансии
Текст:
TL;DR
Operations Manager (Fintech): Leading the South Korea operations function to ensure seamless customer experiences and regulatory compliance with an accent on process optimization, AML/KYC program management, and cross-functional stakeholder alignment. Focus on building scalable operational workflows, defining key performance indicators, and driving efficiency improvements in a rapidly growing regional market.
Location: Must be based in Seoul, South Korea
Company
Airwallex is a global payments and financial platform empowering businesses with integrated solutions for accounts, payments, and treasury management.
What you will do
- Identify and drive strategic projects to improve customer experience and operationalize internal functions.
- Manage daily operations and monitoring of AML and compliance programs.
- Collaborate with product and compliance teams to implement regulatory requirements like KYC, AML, and CTF.
- Monitor payment and treasury-related operations for the regional business.
- Define key KPIs and build reports to drive efficiency and service quality.
- Build and lead a scalable operations team in South Korea.
Requirements
- Bachelor’s Degree or equivalent.
- 7+ years of relevant experience.
- Fluency in English and Korean.
- Experience in a global environment, FinTech, or fast-growing tech company is preferred.
- Strong leadership, analytical, and prioritization skills.
- Ability to work effectively across functions and stakeholders.
Culture & Benefits
- Opportunity to work at a high-growth, US$8 billion valued global fintech company.
- Collaborative environment with a focus on founder-like energy and ownership.
- Exposure to complex, high-visibility global banking challenges.
- Emphasis on accelerated learning and professional growth.
- Commitment to diversity and equal opportunity employment.
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