Manager, Growth Strategy & Operations

TL;DR

Manager, Growth Strategy & Operations (Growth Strategy & Operations): Own growth metrics and weekly business reviews, translate analytics into growth plays, and partner with Data Science to evolve Customer 360 and build customer intelligence models. Focus on driving experimentation across marketing, sales, and product, and turning deep analytics into high-conviction decisions with measurable KPI outcomes.

Location: Singapore

Company

Airwallex provides a unified payments and financial platform for global businesses.

What you will do

• Own growth metrics and run weekly business reviews with the Head of Growth, tracking KPIs and key drivers.
• Evolve Customer 360 with Data Science by expanding and enriching data features.
• Build customer intelligence models (e.g., GP prediction, reward intent) to inform prioritization and go-to-market.
• Lead customer segmentation and ICP modeling with Data Science.
• Translate deep-dive analytics into growth plays across funnel, cohorts, retention, and LTV/CAC with clear recommendations and measurable outcomes.

Requirements

• 5+ years in high-growth businesses across growth acceleration, GTM, sales operations, or business development.
• Experience in revenue/sales operations in a B2B environment.
• Strong quantitative and analytical skills; proficiency in Excel and data visualization tools (Tableau, Power BI); SQL knowledge is a plus.
• Experience with CRM systems and a deep understanding of the growth funnel, customer journey, and sales process.
• Excellent communication skills to present insights and recommendations to senior executives and cross-functional teams.
• Bachelor’s degree.

Culture & Benefits

• Work with a cross-functional group spanning commercial, engineering, data, and marketing.
• Emphasis on experimentation, ownership, and founder-like energy.
• Use AI to work smarter and solve problems faster.
• High-visibility, complex problems with opportunities to accelerate learning.