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updated 1 day ago

Support Associate (Logistics)

1 340
Work format
hybrid
Work type
fulltime
Grade
junior
English
b2
Country
Slovakia

Job description

Text:
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TL;DR
Support Associate (Logistics): Processing incoming live chats from customers, venues, and courier partners with an accent on delivery operations and market support. Focus on ensuring smooth logistics flow and providing high-quality service for the Czech and Slovak markets.

Location: Bratislava, Slovakia. Must be able to work from the office for the first 2 weeks of training

Salary: 1,340€ brutto / month

Company

hirify.global is a technology company specializing in the delivery of restaurant food and other goods across 500+ cities in 30 countries.

What you will do

  • Process live chats from customers, venues, and courier partners.
  • Collaborate with the support team and other departments to develop the support function.
  • Monitor and ensure smooth delivery operations for restaurant and retail partners.
  • Provide dedicated support for the Czech and Slovak markets.

Requirements

  • Fluent in Slovak language.
  • Professional working proficiency in English (minimum B2).
  • Experience in a customer-facing or logistics role.
  • Ability to work shift patterns including mornings, evenings, and weekends.
  • Able to start working from August 2026.

Culture & Benefits

  • Multisport card and hirify.global credits cashback benefit.
  • Possible home office arrangement after the initial training period.
  • Snacks and drinks provided at the office.
  • Professional growth opportunities and employee assistance program.
  • Regular team building events.