IT Support

TL;DR

IT Support: Delivering seamless technology experiences and managing internal infrastructure with an accent on endpoint management, SaaS administration, and conference room technology. Focus on maintaining high-performance IT operations, ensuring endpoint compliance, and automating workflows to support a fast-growing global organization.

Company

Cyera is an AI-native data security platform that helps organizations discover, protect, and unlock the value of their data across cloud environments.

What you will do

• Provide comprehensive technical support for hardware, software, and SaaS applications across the organization.
• Manage device lifecycles for macOS and Windows using Jamf Pro and Intune.
• Administer core business platforms including Google Workspace, Slack, Zoom, and Microsoft 365.
• Maintain identity and access management processes via Okta.
• Support and troubleshoot conference room AV technology and meeting space equipment.
• Collaborate with security teams to ensure endpoint compliance and document internal troubleshooting procedures.

Requirements

• 4+ years of IT Support experience in a startup or high-growth environment.
• Must be based in Tel Aviv for this onsite role.
• Strong hands-on experience with macOS and Windows device management.
• Proficiency with Jamf Pro, Intune, and identity management solutions like Okta.
• Solid understanding of networking fundamentals including DNS, DHCP, and VPN.
• Excellent communication skills with a service-oriented mindset.

Nice to have

• Experience with scripting and automation workflows.
• Background working closely with security teams and endpoint security tools.
• Relevant industry certifications.

Culture & Benefits

• Opportunity to work at a fast-growing, well-funded cybersecurity startup.
• Exposure to cutting-edge AI-driven IT solutions and automation.
• Collaborative environment focused on continuous improvement and scalability.