2 months ago
Clinical Supervisor (Virtual Clinical Operations)
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Job description
Text:
TL;DR
Clinical Supervisor (Virtual Clinical Operations): Leading a team of RN Care Managers to deliver coordinated virtual kidney care with an accent on clinical leadership, performance coaching, and operational efficiency. Focus on driving high-quality patient outcomes, managing interdisciplinary workflows, and ensuring adherence to clinical standards in a remote environment.
Location: Must be based in the United States
Company
is a mission-driven kidney care management company dedicated to reimagining healthcare through innovative virtual care models and physician partnerships.
What you will do
- Provide leadership, coaching, and professional development for a team of RN Care Managers.
- Monitor and balance team workflows to ensure adequate staffing and meet patient demand.
- Set and track clinician performance goals aligned with program objectives and quality standards.
- Conduct regular quality assurance reviews of patient interactions to ensure clinical excellence.
- Collaborate with cross-functional leads to implement process improvements that enhance patient experience.
- Assist with recruitment, interviewing, and training of new clinical staff.
Requirements
- Must be based in the United States
- Associate's Degree or higher
- Active unrestricted clinical license (RN, SW, RD, PharmD)
- Minimum 2 years of supervisory experience, preferably leading clinical teams
- Experience in renal care, chronic disease management, or virtual care programs
- Proficiency with EHRs, telehealth platforms, and Microsoft tools
Nice to have
- Experience in telephonic or virtual care program management
Culture & Benefits
- Mission-driven environment focused on improving patient lives
- Commitment to diversity, equity, and inclusion
- Supportive team culture valuing humility and collaboration
- Opportunities for professional growth and development
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