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Implementation Consultant (Martech)
Описание вакансии
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TL;DR
Implementation Consultant (Martech): Leading SaaS implementation projects and translating customer requirements into tailored solutions, integration workflows, and executable delivery plans with an accent on stakeholder engagement, migration strategy, and platform adoption. Focus on designing complex implementations, coordinating cross-functional teams, and managing project timelines, risks, dependencies, and go-live support.
Location: Remote, Birmingham, England, United Kingdom
Company
is a marketing content creation and management platform helping global brands deliver campaigns at scale. It is part of Inspired Thinking Group, a community of more than 2,000 professionals.
What you will do
- Own implementation projects for new and existing customers, managing delivery, milestones, risks, dependencies, and budgets.
- Lead scoping and solution workshops to capture business requirements, marketing workflows, governance processes, and technical dependencies.
- Design tailored solutions and integration workflows, including migration strategies for existing systems.
- Coordinate with Configuration, Product, Engineering, Support, Customer Success, and third-party agency teams.
- Build customer relationships, deliver presentations to technical and non-technical stakeholders, and support go-live and post-implementation adoption.
Requirements
- 2–3 years of SaaS implementation experience and a strong understanding of Martech.
- Experience leading stakeholder engagement, scoping, and solution workshops.
- Ability to translate business requirements into client-tailored system solutions.
- Knowledge of data migration and systems integration concepts.
- Strong analytical, problem-solving, presentation, communication, and stakeholder management skills.
- Experience managing project documentation, RAID logs, configuration checklists, multiple projects, and deadlines; proficiency with Microsoft Office and tools such as monday.com, JIRA, Confluence, and Lucid.
Culture & Benefits
- 25 days of holiday plus bank holidays and an annual wellbeing day.
- Pension scheme, corporate medical cash plan, Employee Assistance Programme, and enhanced family-friendly leave.
- Wellbeing workshops, wellbeing champions, community groups, and a paid volunteer day.
- Employee awards, referral rewards, online discounts, and a Cycle to Work Scheme.
- Commitment to diversity, inclusion, employee wellbeing, and professional development.