Implementation Consultant (SaaS)

TL;DR

Implementation Consultant (SaaS): Managing end-to-end implementation projects for global marketing platforms with an accent on requirement gathering, solution design, and stakeholder management. Focus on translating complex business needs into executable delivery plans, coordinating cross-functional teams, and ensuring successful platform adoption for enterprise clients.

Location: Remote (Must be based in the United Kingdom)

Company

hirify.global is a Gartner-recognized leader in Content Marketing and DAM platforms, helping global brands transform their creative processes as part of the Inspired Thinking Group.

What you will do

• Own implementation projects for new and existing customers, ensuring timely delivery and client satisfaction.
• Lead scoping workshops to capture business requirements, marketing workflows, and technical dependencies.
• Design bespoke solutions and orchestrate seamless integration workflows.
• Coordinate with internal teams including Product, Engineering, and Customer Success.
• Advise on migration strategies and ensure harmonious coexistence with existing systems.
• Manage project timelines, budgets, risks, and dependencies to ensure milestones are achieved.

Requirements

• 2-3 years of SaaS implementation experience.
• Strong understanding of the Martech realm.
• Proven ability to lead stakeholder engagement, scoping, and solution workshops.
• Skilled in translating business requirements into client-tailored system solutions.
• Excellent presentation skills for both technical and non-technical audiences.
• Proficiency with project management tools such as monday.com, JIRA, and Confluence.

Culture & Benefits

• 25 days’ holiday plus bank holidays and an additional Annual Wellbeing Day.
• Pension scheme and Corporate Medical Cash Plan.
• Employee Assistance Programme and cycle to work scheme.
• Monthly Employee Awards with bonus opportunities.
• Access to various community groups (ERGs) and wellbeing workshops.
• Enhanced family-friendly leave policies.