Servicing Quality Control Analyst (Fintech)

TL;DR

Servicing Quality Control Analyst (Fintech): Performing quality control reviews of residential mortgage servicing activities to ensure compliance with agency, investor, and regulatory requirements. Focus on identifying defects and risks across performing and default loan portfolios, documenting findings, and supporting corrective action efforts.

Location: Must reside within the United States

Salary: $60,000–$80,000 Annually

Company

hirify.global is a residential mortgage lender providing comprehensive loan servicing and financial services.

What you will do

• Conduct quality control reviews of mortgage servicing activities including customer service, cash posting, and escrow administration.
• Evaluate servicing practices for compliance with federal and state regulations, investor requirements, and internal policies.
• Identify defects, exceptions, and control weaknesses while documenting findings and recommendations.
• Maintain thorough documentation to support all review conclusions.
• Prepare detailed quality control reports and assist with tracking remediation efforts.
• Stay current with FHA, VA, USDA, FNMA, FHLMC, and GNMA servicing requirements.

Requirements

• Must reside within the United States
• 5+ years of mortgage servicing experience with in-depth knowledge of FHA, VA, USDA, GNMA, and Conventional guidelines.
• Strong understanding of loan default, bankruptcy, loss mitigation, foreclosure, and claims requirements.
• Knowledge of Loan Servicing Standards including RESPA and TILA.
• Familiarity with disclosures, TRID documents, and residential servicing regulatory documentation.
• Strong analytical, investigative, and communication skills.