updated 14 days ago
E-Commerce Manager (B2B)
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Job description
Text:
TL;DR
E-Commerce Manager (B2B): Driving web sales performance and online customer journeys across one or more countries with an accent on commercial planning, data-driven merchandising, and customer loyalty. Focus on translating sales and customer insights into cross-functional execution, optimising conversion and repeat orders, and aligning stakeholders without formal authority.
Location: Hybrid in Nijmegen or Leiden, Netherlands
Company
is an international online IT partner serving the Nordics and Benelux with more than 2,000 colleagues.
What you will do
- Own Web Sales performance for one or more countries within a B2B environment.
- Create and execute commercial plans, set channel targets and priorities, and adapt them as markets evolve.
- Manage the online customer journey from traffic and conversion through repeat orders.
- Use merchandising activities to drive sales and strengthen long-term customer loyalty.
- Analyse sales and customer data, identify opportunities, and lead cross-functional execution.
- Collaborate with Offering, Digital Product Management, Marketing, Relation Sales, and international E-Commerce Managers.
Requirements
- At least three years of e-commerce experience in a B2B environment.
- Commercial background with a curious and commercially driven approach.
- Strong leadership and stakeholder management skills, including influencing without formal authority.
- Analytical, data-driven ability to turn sales and customer insights into commercial actions.
- Bachelor’s degree level of working and thinking.
- English is required.
Culture & Benefits
- Hybrid work combining digital and office work.
- Home office equipment and €2.45 compensation for each applicable day worked from home.
- 27 vacation days based on a 40-hour working week.
- Collective health insurance and a pension scheme with a 13% premium rate.
- Academy, individual development plans, and continuous learning opportunities.
- Collaborative culture focused on sustainability, inclusion, healthy lifestyles, and work-life balance.
Hiring process
- Telephone screening with a Talent Acquisition partner.
- Interviews with the hiring manager, followed by personality and cognitive thinking tests through Assessio.
- Second and final interviews, with the final interview held at the office.
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