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2 months ago

Senior CRM Manager (Marketing)

Work format
remote (only Spain)
Work type
fulltime
Grade
senior
English
b2
Country
Spain
This vacancy is from Hirify.Global listVacancy from Hirify Global, list of international tech companies
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Job description

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TL;DR
Senior CRM Manager (Marketing): Leading CRM strategy and executing lifecycle communications for professional subscription products with an accent on activation, engagement, and retention. Focus on owning the go-to-market CRM strategy for new products and markets, utilizing AI tools to optimize campaign efficiency.

Location: Must be based in Spain (Fully Remote)

Company

hirify.global is an online services marketplace connecting customers with professionals across over 1,000 categories globally.

What you will do

  • Lead CRM strategy and end-to-end projects for professional subscription products.
  • Manage and mentor a CRM Executive to ensure executional excellence.
  • Develop cross-channel trigger and lifecycle communications using data-driven insights to encourage repeat use.
  • Own the go-to-market (GTM) CRM strategy for new product launches and new market opportunities.
  • Create marketing content to support upsell, cross-sell, and brand affinity.
  • Implement test-and-learn plans using Iterable for personalization and automation.

Requirements

  • 6+ years of experience in a CRM role.
  • Must be based in Spain.
  • Strong experience with CRM/ESP platforms like Iterable or Braze.
  • Proven track record of delivering complex multi-channel lifecycle automation.
  • Experience using data visualization tools to make decisions and recommendations.
  • Proficiency with AI tools such as Claude to improve workflow efficiency and analysis.

Culture & Benefits

  • Combination of scale-up agility and innovation with the stability of a PE-backed company.
  • Genuine ownership and responsibility in shaping commercial strategy during a pivotal transformation.
  • Commitment to diversity, equity, inclusion, and belonging (DEIB).
  • Fully remote work environment.

Hiring process

  • Screening call with Talent Partner (30 mins).
  • Hiring Manager interview (30 mins).
  • Take-home task presentation (60 mins).
  • Values interview (30 mins).

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