Sportsbook Promo Ops Associate (Igaming)

TL;DR

Sportsbook Promo Ops Associate (Igaming): Managing the end-to-end execution of promotional campaigns to drive customer acquisition and engagement with an accent on operational excellence and cross-functional coordination. Focus on optimizing promotional calendars, ensuring regulatory compliance, and leveraging data insights to enhance customer experiences.

Location: Hybrid (Sofia, Bulgaria)

Company

A publicly traded technology company specializing in regulated online gaming and sports betting.

What you will do

• Plan, launch, and optimize promotional campaigns to drive customer acquisition, engagement, and retention.
• Manage end-to-end execution, including campaign setup, quality assurance, audience segmentation, and merchandising.
• Ensure all promotions comply with legal and regulatory requirements.
• Collaborate with Creative, Marketing, and Compliance teams to develop messaging and manage asset delivery.
• Analyze campaign performance using data tools to recommend improvements and optimize promotional calendars.
• Identify new opportunities and leverage AI-powered tools to improve go-to-market planning.

Requirements

• At least 1 year of experience in marketing, digital promotions, merchandising, project management, or online gaming.
• Data-driven mindset with proficiency in Excel, Tableau, or similar reporting platforms.
• Strong organizational and project management skills to prioritize initiatives in a fast-paced environment.
• Excellent written and verbal communication skills for effective stakeholder management.
• Passion for sports and entertainment, including flexibility to work occasional evenings or weekends during major events.

Culture & Benefits

• Innovation-driven environment that actively integrates AI into operations and customer experience.
• Inclusive workplace with a strong commitment to equal opportunity and diversity.
• Guidance and support provided for obtaining necessary state gaming licenses.
• Dynamic culture focused on shaping the future of digital sports entertainment.