This vacancy is archived
View similar vacancies ↓updated 3 days ago
Senior Customer Partner Representative (RC)
Job description
Text:
TL;DR
Senior Customer Partner Representative (RC) (Medical Devices): Driving sales of renal care medical devices and consumables to hospitals and healthcare professionals in Hanoi with an accent on customer relationships, distributor management, and tender listing. Focus on developing sales plans, configuring products for hospital needs, managing tender submissions, and reporting market intelligence through CRM.
Location: Onsite in Hanoi, Vietnam
Company
Vietnam is a subsidiary of Melsungen AG, a healthcare technology group providing hospital consumables, medical devices, and equipment.
What you will do
- Develop and implement sales plans, forecasts, and tracking for assigned renal care products.
- Promote medical devices and consumables to hospitals and healthcare professionals while managing distributor and dealer relationships.
- Present and demonstrate products, maintain relationships with healthcare professionals and hospital procurement teams, and address customer needs and complaints.
- Identify new business opportunities, gather customer and market insights, and report competitor activity and sales performance in the CRM system.
- Manage hospital tender submissions through product listing, deadlines, documentation, and issue resolution.
- Configure products and therapies to meet hospital and department requirements and collaborate on customer meetings, seminars, conferences, exhibitions, and surveys.
Requirements
- Bachelor’s degree in Life Sciences, Medical, Biomedical, Pharmacy, or a related field.
- At least 5 years of sales experience, including work with dealers or distributors.
- Experience with relevant medical products and tender management through the product-listing stage.
- Effective communication, business acumen, analytical and influencing skills, and the ability to build relationships with healthcare professionals.
- High motivation, a results-oriented mindset, and ethical conduct.
- Willingness to travel frequently is preferred; good written and verbal English is preferred.
Nice to have
- Master’s degree in Marketing or Business Administration.
Culture & Benefits
- Competitive salary and annual bonus opportunities.
- Sales and marketing incentives.
- Guaranteed 13th-month salary.
- Company health insurance, responsibility allowance, and service awards.
- Company canteen or lunch allowance and employee engagement activities.
- Inclusive, respectful, and equal working environment.
Hiring process
- Application review by the Talent Acquisition team.
- Phone, video, and in-person interviews for selected candidates.
- Seamless onboarding after the final decision.