Director, Financial Crime Operations (Fintech)

TL;DR

Director, Financial Crime Operations (Fintech): Leading the first-line financial crime function, including transaction monitoring and EDD investigations, to ensure platform safety and regulatory compliance. Focus on building scalable operational models, strengthening investigative quality, and partnering with cross-functional teams to mitigate financial risk.

Location: San Francisco, CA. This is a full-time position based in the U.S. with geolocation-based pay differentials.

Salary: $209,500 - $314,500

Company

hirify.global is the world’s leading community-driven fundraising platform, dedicated to helping people help each other through secure and impactful financial support.

What you will do

• Lead and scale the first-line financial crime function, covering transaction monitoring and EDD investigations.
• Develop operational workflows, SLAs, and quality standards for detection and escalation.
• Partner with Product, Data, and Engineering to embed risk controls into platform and payment workflows.
• Oversee high-risk customer reviews, source of funds assessments, and SAR-related escalations.
• Manage vendor strategy for KYC, identity verification, and risk intelligence tools.
• Lead, coach, and develop a team of managers and analysts to maintain high investigative standards.

Requirements

• 8+ years of experience in financial crime, AML operations, transaction monitoring, or fraud/risk operations.
• Proven leadership experience in fintech, payments, banking, or regulated financial services.
• Deep understanding of AML typologies, customer risk, EDD, and suspicious activity escalation.
• Strong operational leadership skills, including workflow design, metrics management, and staffing.
• Ability to partner effectively with Compliance while maintaining first-line ownership.
• Excellent communication skills with experience in executive-ready reporting.

Nice to have

• CAMS, CFE, or equivalent professional certification.
• Experience with case management systems and advanced risk intelligence tooling.

Culture & Benefits

• Competitive pay and comprehensive healthcare benefits (medical, dental, vision).
• 401(k) savings program with company support.
• Generous parental leave and flexible time-off policies.
• Financial assistance for hybrid work and family planning.
• Mental health and wellness resources.
• Commitment to DEI with active employee resource groups and volunteering programs.

Hiring process

• Evaluation of professional experience and qualifications.
• Interviews with leadership and cross-functional partners.
• For NYC-based roles, use of Metaview for application review (audited tool).