2 months ago
Director, Financial Crime Operations (Fintech)
209 500 - 314 500$
Match & Cover letter
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Job description
Text:
TL;DR
Director, Financial Crime Operations (Fintech): Leading the first-line financial crime function, including transaction monitoring and EDD investigations, to ensure platform safety and regulatory compliance. Focus on building scalable operational models, strengthening investigative quality, and partnering with cross-functional teams to mitigate financial risk.
Location: San Francisco, CA. This is a full-time position based in the U.S. with geolocation-based pay differentials.
Salary: $209,500 - $314,500
Company
is the world’s leading community-driven fundraising platform, dedicated to helping people help each other through secure and impactful financial support.
What you will do
- Lead and scale the first-line financial crime function, covering transaction monitoring and EDD investigations.
- Develop operational workflows, SLAs, and quality standards for detection and escalation.
- Partner with Product, Data, and Engineering to embed risk controls into platform and payment workflows.
- Oversee high-risk customer reviews, source of funds assessments, and SAR-related escalations.
- Manage vendor strategy for KYC, identity verification, and risk intelligence tools.
- Lead, coach, and develop a team of managers and analysts to maintain high investigative standards.
Requirements
- 8+ years of experience in financial crime, AML operations, transaction monitoring, or fraud/risk operations.
- Proven leadership experience in fintech, payments, banking, or regulated financial services.
- Deep understanding of AML typologies, customer risk, EDD, and suspicious activity escalation.
- Strong operational leadership skills, including workflow design, metrics management, and staffing.
- Ability to partner effectively with Compliance while maintaining first-line ownership.
- Excellent communication skills with experience in executive-ready reporting.
Nice to have
- CAMS, CFE, or equivalent professional certification.
- Experience with case management systems and advanced risk intelligence tooling.
Culture & Benefits
- Competitive pay and comprehensive healthcare benefits (medical, dental, vision).
- 401(k) savings program with company support.
- Generous parental leave and flexible time-off policies.
- Financial assistance for hybrid work and family planning.
- Mental health and wellness resources.
- Commitment to DEI with active employee resource groups and volunteering programs.
Hiring process
- Evaluation of professional experience and qualifications.
- Interviews with leadership and cross-functional partners.
- For NYC-based roles, use of Metaview for application review (audited tool).
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