Director, Consumer Product

Location: Los Angeles, CA

Salary: $220,000 - $260,000

Company

hirify.global connects fans with the artists and teams they love by selling tickets for live events.

What you will do

• Lead the product roadmap for ticket selection and checkout, prioritizing features based on business goals, customer insights, and market trends.
• Partner with engineering, design, product operations, account management, client services, marketing, and LA28 stakeholders to validate requirements and launch new features.
• Optimize conversion funnels, personalization, performance, and user engagement to improve fan experiences and business outcomes.
• Conduct user research and analyze data to drive decision-making and continuous improvement.
• Define and track KPIs for the product portfolio, ensuring alignment with business goals and strategic initiatives.
• Ensure usability, consistency, and compliance with local regulations across the website and mobile app; mentor and develop a team of product managers.

Requirements

• 7-10 years of product management experience for consumer-facing digital products across web and mobile app platforms.
• 5+ years of experience managing a team of product managers.
• Strong understanding of web and mobile product development and UX best practices.
• Experience with conversion optimization, personalization, and user engagement strategies.
• Excellent communication and presentation skills, including presenting to executive audiences.
• No work visa sponsorship is offered for this position.

Culture & Benefits

• Comprehensive benefits package including medical, dental, and vision insurance; paid holidays; vacation and sick time.
• 401k plan with employer match (3%), flexible spending and health savings account options.
• Parental leave, life insurance, wellness offerings, and health-related account options.
• Learning and development support with training and education reimbursement.
• Employee Resource Groups (ERGs) and community engagement opportunities.

Hiring process

• Interviews with cross-functional stakeholders and leadership to assess product strategy, execution, and communication.
• Evaluation of experience leading consumer digital products and conversion-focused initiatives.