HR Services Coordinator

TL;DR

HR Services Coordinator (HR Operations): Managing end-to-end HR service delivery and process optimization for the Japan region with an accent on benefits administration, pension compliance, and data management. Focus on driving continuous improvement, ensuring service continuity, and collaborating across global teams to enhance employee experience.

Location: Must be based in Tokyo, Japan (Hybrid)

Company

hirify.global is a global healthcare company dedicated to solving complex challenges through clinical intelligence and innovative data and material science solutions.

What you will do

• Respond to employee HR inquiries and manage lifecycle processes including hiring, termination, and leaves of absence.
• Administer non-statutory benefits, including company housing, savings plans, insurance, and relocation expenses.
• Coordinate corporate pension and health insurance administration while ensuring compliance with local authorities.
• Maintain accurate employee data in Workday and generate regular HR reports for stakeholders.
• Act as the primary coordination point for HR services in Japan, identifying process bottlenecks and driving efficiency.
• Collaborate with regional and global teams to align on best practices and ensure service consistency.

Requirements

• Bachelor’s degree or higher.
• 3+ years of HR operations experience, specifically in benefits, pension, or health insurance administration.
• Fluency in English and native-level proficiency in Japanese.
• Must be legally authorized to work in Japan without sponsorship.
• Strong analytical skills and proficiency in Microsoft Office, particularly Excel.
• Experience working in an international, team-based service delivery environment.

Culture & Benefits

• Competitive pay and benefits benchmarked against comparable industry leaders.
• Commitment to employee well-being and professional development.
• Collaborative, diverse, and innovative global work environment.
• Focus on integrity, empathy, and clinical intelligence in all operations.