Senior Technical Account Manager (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Technical Account Manager (Fintech): Managing the end-to-end technical relationship for strategic accounts with an accent on integration architecture, production health, and incident response. Focus on translating complex technical challenges into delivery plans and acting as a trusted advisor to customer engineering teams.
Location: Must be based in Mexico
Company
is a Series B unicorn platform providing AI-powered identity verification and authentication solutions for global enterprises.
What you will do
- Serve as the primary technical point of contact for strategic accounts across financial and enterprise verticals.
- Lead technical onboarding and project manage new product deployments.
- Provide hands-on guidance on Web/Mobile SDK integration and REST/webhook architectures.
- Monitor account health and lead technical incident response bridges.
- Translate customer pain points into actionable product feedback for internal engineering teams.
- Build AI-assisted workflows to improve documentation and accelerate onboarding.
Requirements
- 3+ years in a technical customer-facing role such as TAM, Solutions Engineer, or Implementation Consultant.
- Strong working knowledge of REST APIs, webhooks, and async integration patterns.
- Hands-on experience with Web or Mobile SDK integration (iOS, Android, JavaScript/TypeScript).
- Proficiency with SQL for log analysis and operational reporting.
- Comfort with cloud infrastructure fundamentals, specifically AWS.
- Scripting ability in Python, Bash, or equivalent for automation.
Nice to have
- Experience with identity verification, fraud prevention, or biometric authentication.
- Familiarity with compliance frameworks like SOC 2, PCI, or GDPR/CCPA.
- Prior experience at a high-growth SaaS or fintech company.
Culture & Benefits
- Flexible working hours and workplace policy.
- Open vacation policy.
- Opportunity to work in a high-growth unicorn environment with global impact.
- Focus on autonomy, ownership, and continuous feedback.
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