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10 месяцев назад

Senior Manager, Customer Service

Формат работы
remote (только Russia)
Тип работы
fulltime
Грейд
senior/lead
Английский
b2
Страна
Russia/Ukraine/Armenia +9 еще

Описание вакансии

OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges.

Position:

🌎 Remote - CIS Region

About you:

▫️Bachelor’s degree or relevant experience of at least 3 years of customer service operations. Local exchange experience is a plus.
▫️Fluency (Verbal & Written) in English & Russian is required.
▫️Experience leading large (>50 members) and diverse teams.
▫️Knowledge of Brazil’s financial regulatory rules & operations.
▫️Strong planning and interpersonal skills as well as data-driven and detail-oriented personality.
▫️Strong analytical and communication skills. Ready to provide hands-on assistance to the team when needed
▫️Ability to work in a cross-functional environment and to lead complex operational initiatives
▫️Proven experience and knowledge in effective hiring, training, coaching, and people management practices

Contact:

⚡️Mention when you apply for this job

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