Customer Technology Advisor (Cloud & AI)

TL;DR

Customer Technology Advisor (Cloud & AI): Designing and delivering technical solutions for enterprise customers with an accent on pre-sales, architecture, and strategic advisory. Focus on developing proof-of-concepts, prototypes, and leveraging domain expertise in AI and Cloud to drive business value.

Location: Taipei, New Taipei City, Taiwan (Hybrid)

Company

Global infrastructure services provider focusing on reimagining mission-critical technology systems for leading businesses.

What you will do

• Deliver unique technical value through engaging demos, presentations, and prototypes for potential customers.
• Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery.
• Identify complex business and technical requirements to generate winning cross-practice solutions.
• Coordinate the end-to-end pre-sales process, ensuring quality and compliance with company best practices.
• Build and nurture relationships with external alliance partners to co-create joint technical solutions.

Requirements

• Deep domain knowledge of technical solutions in areas such as AI, Cloud, Security, or Networking.
• Proven experience in consultative selling and translating technical knowledge into actionable customer insights.
• External technical certifications in specific focus areas (e.g., Application Data and AI, Cloud, zCloud).
• Must be based in or able to work from Taipei or New Taipei City, Taiwan

Nice to have

• Bachelor's or Master's degree.
• At least 5 years of experience selling technical services to multi-industry customers.

Culture & Benefits

• Hybrid-friendly work culture that empowers growth and prioritizes well-being.
• "Be Well" programs supporting financial, mental, physical, and social health.
• Access to cutting-edge learning and certifications from Microsoft, Google, and Amazon.
• Personalized development goals and a culture of empathy and shared success.