Head Of VIP (Igaming)

TL;DR

Head of VIP (Igaming): Defining and executing a high-impact VIP strategy to drive player retention and lifetime value with an accent on commercial performance and personalized player experiences. Focus on leading the VIP division, managing global budgets, and collaborating with cross-functional teams to revolutionize social casino gaming.

Location: On-site in Gibraltar

Company

hirify.global is a developer of captivating Free-to-Play Social Casino and gaming products dedicated to revolutionizing the industry.

What you will do

• Define and execute a high-impact VIP strategy to drive global player retention and engagement.
• Set and exceed KPIs and revenue targets for the VIP division.
• Analyze player data to refine segmentation and unlock commercial opportunities.
• Deliver personalized VIP experiences, including exclusive rewards and white-glove service.
• Partner with Marketing, CRM, and Product teams to ensure seamless player journeys.
• Manage the global VIP budget to maximize ROI.

Requirements

• Extensive experience in VIP management, CRM, or high-value customer strategy within online gaming or gambling.
• Proven track record of building and scaling VIP programs with measurable commercial results.
• Hands-on leadership experience with the ability to inspire teams.
• Strong analytical mindset with the ability to turn data into actionable strategy.
• Deep understanding of VIP customer behavior and relationship management.
• Ability to thrive in a fast-paced, high-growth environment.

Culture & Benefits

• Opportunity to work in a global, diverse, and inclusive environment.
• Focus on innovation and challenging conventional industry thinking.
• Commitment to hiring based on skills and drive, fostering a supportive workplace for all backgrounds.