Service And Spare Parts Support Admin (Maritime)

TL;DR

Service And Spare Parts Support Admin (Maritime Logistics): Managing after-market service quotes, invoicing, and customer relations for the Latin American portfolio with an accent on spare parts coordination and ERP management. Focus on streamlining the order-to-cash process, ensuring accurate billing, and coordinating complex customs documentation with freight forwarders.

Location: Panama City, Panama. Panamanian citizenship required.

Company

hirify.global Maritime is a global technology partner to the maritime industry, delivering integrated solutions that enhance safety, efficiency, and sustainability across the entire vessel lifecycle.

What you will do

• Handle after-market service quotes, invoicing, and collections for the LATAM region.
• Manage new customer registrations, due diligence checks, and sales/purchase orders.
• Coordinate the procurement of unavailable spare parts and resolve customer purchase inquiries.
• Update ERP systems for time, expenses, and parts tracking.
• Prepare customs invoices and country-of-origin documents, coordinating with freight forwarders.
• Oversee office administrative operations, including filing of legal, accounting, and payroll documents.

Requirements

• Bachelor's degree in Business Administration, International Trading, Engineering, or Accounting.
• Minimum 3 years of experience in Sales, Finance, or Customer Relationship Management.
• Strong proficiency in both English and Spanish (verbal and written).
• Panamanian citizenship required.
• Experience with ERP and CRM software for tracking sales and generating reports.
• Understanding of commercial contracting principles and the bidding process.

Culture & Benefits

• International work environment with multidisciplinary team collaboration.
• Competitive salary and health & welfare benefits.
• Opportunities for personal development and career growth.
• Inspiring and safe work environment.