Service Engineer (Life Science)

TL;DR

Service Engineer (Life Science): Performing scheduled service, preventive maintenance, and urgent repairs for Life Science products with an accent on technical support and operational efficiency. Focus on maintaining high-quality standards, managing part inventories, and fostering strong customer relationships at onsite locations.

Location: Taipei, Taiwan (Field-based)

Company

hirify.global provides hospitals and life science institutions with life-saving products and solutions aiming to improve clinical results and optimize workflows.

What you will do

• Conduct scheduled service and preventive maintenance visits as per contract documentation.
• Perform urgent repairs and provide technical support via onsite visits, telephone, and email.
• Prepare detailed service reports and complete Work Orders using Salesforce.
• Manage part stock inventory, including ordering parts and handling defective returns.
• Maintain and calibrate assigned service tools and materials.
• Ensure strict adherence to hirify.global QMS standards and safety provisions.

Requirements

• Technical expertise in the maintenance and repair of Life Science products.
• Must be based in Taipei, Taiwan to perform field service.
• Ability to maintain positive professional relationships with customers.
• Proficiency in using service asset management software (Salesforce).

Culture & Benefits

• Career opportunities for both personal and professional development.
• Collaborative environment with diverse and passionate teams.
• Access to internal and external professional training courses.
• Mission-driven work focused on making life-saving technology accessible.