CMS Website Specialist (Hospitality)

TL;DR

CMS Website Specialist (SaaS/Hospitality): Supporting customers with CMS-related technical issues and website optimization with an accent on user experience and technical implementation. Focus on managing website restyling projects, customizing HTML/CSS, and improving internal CMS documentation.

Location: Hybrid (Office and Remote)

Company

hirify.global is a fast-growing SaaS company providing an all-in-one reservation and management platform for the hospitality industry across Europe.

What you will do

• Provide technical support to customers regarding CMS and website issues.
• Advise customers on website optimization to improve online results.
• Manage website restyling and technical improvement projects.
• Implement custom updates and customizations using HTML and CSS.
• Guide new customers through the onboarding process and website launch.
• Collaborate with Product and Development teams to enhance CMS functionality and documentation.

Requirements

• At least 2 years of experience in web support, CMS management, or frontend development.
• Hands-on proficiency in HTML, CSS, and CMS platforms.
• Strong communication skills to explain technical concepts to non-technical users.
• Proactive, solution-oriented mindset with the ability to take ownership.
• Higher education qualification or equivalent level of thinking and working.

Culture & Benefits

• Hybrid work model combining home and office.
• Competitive salary with annual reviews and a 10% increase after the first year.
• 25 days of annual leave, plus additional time off around public holidays.
• Structured onboarding program with a dedicated buddy.
• Access to a Learning Management System (LMS) and ongoing internal training.

Hiring process

• Initial application review with a response within five working days.
• First interview to learn more about the team and the role.
• Second technical interview focused on experience and customer success approach.