Senior Solution Advisor (SaaS)

TL;DR

Senior Solution Advisor (SaaS): Translating customers' business vision and strategy into technical solutions to guide the evaluation process with an accent on pre-sales architecture and stakeholder management. Focus on designing custom demonstrations, managing technical Proofs of Concept (POCs), and aligning product capabilities with enterprise business needs.

Location: Hybrid (Sydney / New Zealand)

Company

An industry leader in digital adoption and an SAP company, enabling organizations to resolve digital friction and optimize their tech stack.

What you will do

• Support Account Executives during customer evaluations by answering technical questions and managing escalations.
• Execute discovery strategies to uncover business problems tied to revenue, cost, and risk.
• Create and deliver innovative custom solution demonstrations for strategic clients.
• Scope, install, and configure solutions while managing technical Proofs of Concept (POCs).
• Architect technical solutions and communicate value to both IT teams and C-level executives.
• Relay customer insights to Product Management and Engineering to influence the product roadmap.

Requirements

• Minimum of 10 years of experience in SaaS working with enterprise customers in technical pre-sales, solution advisory, or consulting.
• Proven track record of assessing requirements and designing solutions that drive business outcomes.
• Strong public speaking skills and ability to engage diverse audiences from engineers to executives.
• Ability to interpret and articulate complex technical information clearly.
• Bachelor's degree in IT, business, or a sales-related field, or equivalent experience.

Nice to have

• Experience with SAP products and CRM systems such as Salesforce (SFDC).
• Practical knowledge of web technologies, including HTML, CSS, and jQuery.
• Experience with mobile technologies.
• Direct and digital sales activity experience.

Culture & Benefits

• Hybrid work arrangement combining remote flexibility with onsite collaboration.
• Quarterly wellness reimbursements and annual Wellness Month.
• Continuous learning opportunities and professional development via a career compass.
• Comprehensive health coverage options tailored to regional needs.
• Generous annual leave policy and additional RefreshMe Days for work-life balance.
• Robust retirement contribution plans.