Field Task Advisor

TL;DR

Field Task Advisor (Insurance): Supporting the investigation, assessment, and settlement of insurance claims by performing field-based tasks with an accent on accuracy, risk management, and regulatory compliance. Focus on collaborating with internal and external partners to deliver a legendary customer experience while managing complex claims documentation.

Location: Must be based in Halifax, Nova Scotia, Canada

Salary: $56,400 – $79,700 CAD

Company

hirify.global is one of Canada’s largest financial institutions, providing a wide range of insurance products and financial services to millions of clients.

What you will do

• Complete field-based tasks assigned by Claims Advisors to assist in claim investigations and settlements.
• Interact directly with vendors, insureds, and witnesses to gather information.
• Prioritize and manage a personal workload to meet service level agreements and productivity targets.
• Identify and manage risks, escalating non-standard or high-risk transactions as necessary.
• Ensure all documentation is accurate, compliant with regulations, and reflects business intentions.
• Provide support during CAT (Catastrophe) events and contribute to operational excellence goals.

Requirements

• 3+ years of relevant experience in the insurance or claims industry.
• College or University degree.
• Valid driver's license with a clean driving record.
• Ability to travel with limited notice to support customer needs.
• Intermediate knowledge of insurance practices and regulatory requirements.
• Strong communication skills and ability to work effectively within a team environment.

Nice to have

• Bilingualism (English/French) is considered an asset.
• Industry-specific accreditation or training.

Culture & Benefits

• Competitive base salary with variable compensation opportunities.
• Comprehensive health, well-being, and retirement savings programs.
• Access to online learning platforms and structured career development programs.
• Supportive environment with regular performance and career growth conversations.
• Commitment to an inclusive and accessible workplace.

Hiring process

• Review of applications followed by interviews for selected candidates.
• Communication of outcomes provided via email or phone.