Senior IT Business Analyst (SaaS)

TL;DR

Senior IT Business Analyst (SaaS): Designing and building system solutions for a global SaaS platform with an accent on translating client requirements into structured product logic. Focus on configuring rating models, underwriting rules, and owning the delivery cycle from build through to launch.

Location: Hybrid (Birmingham, UK) - 3 days per week in the office

Salary: £45,000 - £52,000 per annum

Company

A leading SaaS provider supporting global clients with platform implementations.

What you will do

• Design and build products by translating client requirements into structured system solutions.
• Configure product logic, including rating models, underwriting rules, data capture journeys, and policy outputs.
• Own the end-to-end delivery process from initial build through testing to final launch.
• Analyze and enhance live products to support the full policy lifecycle.
• Advise clients on best practices and system optimizations.

Requirements

• Experience in consulting, preferably with platform exposure or as a client-facing Business Analyst.
• Proven ability to combine business analysis with hands-on configuration and problem-solving.
• Confident communication skills with the ability to translate complex requirements into clear solutions.
• Must be able to work from the Birmingham office 3 days per week.

Culture & Benefits

• Clear progression framework with structured feedback and regular reviews.
• Early exposure to high-impact client-facing and technical projects.
• Ongoing training and professional development opportunities.
• Opportunities to mentor and support junior team members.