Senior Manager, Revenue Operations (Fintech)

Location: Must be based in the United States (San Francisco)

Company

Airwallex is a unified payments and financial platform for global businesses, valued at US$8 billion and powered by proprietary infrastructure.

What you will do

• Develop and execute the regional revenue operations strategy and operating plans for North America.
• Build and optimize end-to-end revenue processes from lead generation to post-sale expansion and retention.
• Partner with Sales, Marketing, and Finance to define KPIs and build reporting dashboards to inform GTM decisions.
• Design and operationalize commercial compensation and commission frameworks.
• Implement and optimize the commercial tech stack, including CRM, sales engagement, and forecasting tools.
• Lead change management for new processes, tools, and incentive structures across commercial teams.

Requirements

• 5+ years of experience in revenue operations, sales operations, or commercial strategy supporting B2B GTM teams.
• Strong understanding of the full sales and customer lifecycle, including pipeline and forecast management.
• Proven ability to use data and analytics to diagnose performance and drive operational change.
• Experience building processes in high-growth or zero-to-one environments.
• Bachelor's degree or equivalent practical experience.
• Must be based in the United States.

Nice to have

• Experience scaling revenue operations in a new region, market, or segment.
• Background in fintech, payments, financial services, or B2B SaaS.
• Hands-on experience with Salesforce or similar CRM and BI tools.
• Experience managing sales quota and incentive programs.

Culture & Benefits

• Founder-like energy with a focus on real impact, accelerated learning, and true ownership.
• Collaborative environment where AI is used to work smarter and solve problems faster.
• Opportunity to work in a fast-paced, high-growth global company.
• Commitment to diversity and equal opportunity employment.