Revenue Operations Deal Desk Analyst (SaaS)

TL;DR

Revenue Operations Deal Desk Analyst (SaaS/Salesforce): Managing the operational flow and governance of commercial deals, including quotes, renewals, and amendments with an accent on data accuracy and policy alignment. Focus on optimizing the quote-to-cash process, resolving Salesforce data mismatches, and coordinating cross-functional approvals between Sales, Finance, and Legal.

Location: Hybrid work schedule at the Tunis office, Tunisia

Company

hirify.global delivers automated and holistic IT observability solutions designed for demanding and regulated industries, serving 90% of Tier 1 capital markets firms.

What you will do

• Review quotes and opportunities for pricing, terms, and policy alignment to ensure accuracy and completeness.
• Support the processing of renewals, amendments, and new business by validating setup and contract alignment.
• Maintain Salesforce and Quote-to-Cash data quality to identify and resolve mismatches across systems.
• Enforce approval governance and booking rules, escalating exceptions to Sales, Finance, and Legal.
• Assist with month-end and quarter-end deal readiness and resolve queries impacting commission reporting.
• Optimize workflows, dashboards, and documentation by identifying trends and proposing improvements.

Requirements

• 2–4 years of experience in Sales/Revenue Operations, Deal Desk, Finance Operations, or CRM Operations.
• Practical knowledge of Salesforce and Quote-to-Cash processes.
• Experience reviewing commercial documentation such as contracts, order forms, and purchase orders.
• Strong Excel skills for reconciling values and validating information across multiple data sources.
• English: B2 proficiency (written and verbal) is required.
• Location: Must be based in Tunisia to support a hybrid schedule in Tunis.

Nice to have

• Experience within the SaaS or subscription/recurring revenue sector.
• Familiarity with Salesforce CPQ or Revenue Cloud.
• Experience supporting international Sales, Finance, or Legal teams.
• French language skills in a multilingual environment.

Culture & Benefits

• Group health insurance and meal vouchers.
• Performance and referral bonuses.
• Buy and Sell Holiday options.
• Training reimbursement for professional development.
• Inclusive, supportive environment recognized as a Great Place to Work.