Senior Advertiser Success Specialist (AdTech)

TL;DR

Senior Advertiser Success Specialist (AdTech): Managing technical execution and optimization of advertiser campaigns across 16 markets with an accent on ad operations, data diagnostics, and advertiser retention. Focus on bridging the gap between commercial teams and technical product requirements to drive revenue growth and operational efficiency.

Location: Hybrid (Tallinn, Estonia). Requires at least 12 in-office days per month.

Company

hirify.global is a global mobility platform providing ride-hailing, food delivery, and micro-mobility services across 50 countries.

What you will do

• Own the end-to-end technical execution and optimization of advertiser campaigns across hirify.global's ad products.
• Collaborate with Sales and Account Management to maintain advertiser spend and identify upsell opportunities.
• Manage manual ad operations, including billing exceptions, credits, and asset coordination.
• Provide analytical reporting and diagnostics to turn data into actionable recommendations for advertisers.
• Act as a technical expert for high-stake accounts and provide operational support to commercial teams.
• Translate advertiser feedback into product and process improvements for Engineering and Product teams.

Requirements

• Proven experience in Ad Operations, Campaign Management, or Customer Success within digital advertising or marketplaces.
• Ability to set up and optimize multiple ad campaigns simultaneously with high operational quality.
• Strong analytical skills to diagnose campaign performance and provide actionable insights.
• Proficiency with data tools, including basic SQL and BI dashboards.
• High attention to detail and the ability to manage complex operational workflows.
• Must be based in Tallinn, Estonia to support the hybrid work model.

Nice to have

• Experience in AdTech, retail media, or multi-market environments across Europe or CEE.

Culture & Benefits

• Competitive salary and stock options.
• Wellness perks for physical and mental health.
• 1-month paid sabbatical after 5 years of service.
• Annual company events and team gatherings.
• Hybrid work flexibility with a mix of remote and in-person collaboration.