Benefits Specialist II

TL;DR

Benefits Specialist II (Benefits Administration): Independently manage a book of benefits clients, owning benefits administration, system configuration, and compliance inquiries with an accent on advanced benefits operations, data integrity, and case resolution. Focus on improving benefits workflows and driving process improvements while serving as a trusted benefits subject matter expert for clients and internal partners.

Location: Remote (United States)

Salary: $70,000-$80,000 DOE

Company

hirify.global provides benefits and related services to help clients hire, onboard, and manage employee benefits.

What you will do

• Independently own an assigned book of benefits clients and act as the primary point of contact for benefits administration, system configuration, and compliance questions.
• Resolve complex client issues, manage open cases, and document all interactions and resolutions in the case management system.
• Lead specification and implementation of benefits plan designs for renewals and new client plan additions.
• Maintain data integrity across benefits systems (enrollments, elections, rates, and system records) and perform quality control against established procedures.
• Optimize benefits systems by analyzing data, improving workflows, documenting procedures, and implementing process improvements and automation opportunities.
• Identify recurring service issues or utilization trends and recommend solutions; mentor Benefits Specialist I or junior team members as needed.

Requirements

• Work authorization: Must be eligible to work in the United States without work visa or residency sponsorship.
• 4+ years of experience in benefits services or benefits administration.
• Strong HRIS experience with benefits administration platforms.
• Advanced proficiency with Microsoft Office Suite (Excel, Outlook, Word).
• Strong written and verbal communication skills and ability to make independent, sound decisions in a client-facing environment.
• Bachelor’s degree preferred or equivalent experience.

Nice to have

• PrismHR experience (comparable systems accepted).
• Prior payroll or ACA compliance experience.
• Experience mentoring or training junior team members.
• Insurance license or ability to obtain one.
• Demonstrated success in process improvement initiatives and benefits system configuration/audits/troubleshooting.

Culture & Benefits

• Health, wellbeing, retirement, and other financial benefits for eligible employees.
• Paid time off and overtime pay for non-exempt employees.
• Robust learning and development programs.
• Reimbursement of job-related expenses per company policy.
• Employee perks and discounts may be available.

Hiring process

• Submit an application through the official process; candidate submissions must go through internal Talent Acquisition.
• Interviews and evaluations are conducted as part of the company’s hiring workflow.