Senior Backend Engineer (Ruby on Rails)

TL;DR

Senior Backend Engineer (Ruby on Rails): Building and scaling AI-powered contact center services with an accent on high availability, low latency, and robust API design. Focus on architecting distributed systems, driving engineering best practices, and collaborating across teams to deliver enterprise-grade solutions.

Location: Hybrid role based in Portugal

Salary: €50,000–€80,000 per year

Company

hirify.global is an AI-powered contact center innovation platform delivering cloud-native, mobile-first customer experience solutions.

What you will do

• Architect, design, and deploy scalable backend services for enterprise clients.
• Write clean, maintainable code that integrates seamlessly with existing components.
• Collaborate with product owners and designers to translate business goals into technical specifications.
• Drive strong engineering practices and mentor the developer community.
• Contribute to long-term technical strategy and domain expertise.
• Facilitate knowledge sharing through internal talks and documentation.

Requirements

• 6+ years of experience in software development with a strong backend focus.
• Proficiency in Ruby on Rails.
• Experience with SQL and Redis databases.
• Proven ability to design and maintain scalable RESTful APIs.
• Familiarity with cloud platforms (GCP, AWS) and containerization (Docker, Kubernetes).
• Bachelor’s degree in Computer Science strongly preferred.

Nice to have

• Experience with frontend technologies and JavaScript.

Culture & Benefits

• Opportunity to work on cutting-edge AI-driven customer experience technology.
• Collaborative and inclusive team environment.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) retirement plan and commuter benefits.