Senior Solution Consultant (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Solution Consultant (AI): Designing and implementing AI-powered Experience Orchestration solutions for organizations across ANZ with an accent on moving beyond point automation toward adaptive, outcome-driven systems. Focus on translating AI concepts into practical business outcomes and leading complex pre-sales opportunities.
Location: Must have the legal right to work in New Zealand. Based in Auckland or Wellington (Hybrid)
Company
provides an AI-powered Experience Orchestration platform to help organizations create better customer and employee experiences.
What you will do
- Lead strategic conversations on AI-driven experience orchestration with senior stakeholders.
- Act as the solution lead for complex enterprise opportunities, coordinating with Sales, Value Consulting, and Partners.
- Design and deliver tailored demonstrations showcasing AI capabilities, predictive routing, and real-time decisioning.
- Develop solution architectures aligned with customer business outcomes, security, and compliance requirements.
- Collaborate with peers to strengthen AI and orchestration capabilities within the ANZ Solution Consulting team.
Requirements
- Legal right to work in New Zealand.
- 5–8+ years of experience in solution consulting, CX platforms, or related technology roles.
- Proven track record of supporting complex or enterprise-level opportunities.
- Solid understanding of experience orchestration concepts, including journeys, routing, and analytics.
- Working knowledge of AI concepts, predictive models, and emerging LLM use cases.
- Strong communication skills for engaging both technical and business stakeholders.
Nice to have
- Exposure to AI-enabled CX or orchestration platforms.
- Understanding of AI governance, risk, and compliance considerations.
- Experience integrating CX solutions into enterprise environments.
- Familiarity with modern SaaS architectures and cloud platforms.
Culture & Benefits
- Opportunity to work on high-impact CX and AI initiatives across the ANZ market.
- High degree of independence and ownership over your work.
- Professional growth path toward deeper strategic and technical leadership.
- Comprehensive benefits and perks typical of larger tech companies.
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