Associate Triage Analyst (Cybersecurity)

TL;DR

Associate Triage Analyst (Cybersecurity): Monitoring security events and performing operational checks for managed services customers with an accent on data analysis and incident escalation. Focus on ensuring adherence to ISO 27001 standards and providing accurate reporting for internal and client-facing teams.

Location: Must be based in England

Company

hirify.global is a global leader in human- and agent-centric cybersecurity, protecting organizations against threats and data loss across email, cloud, and collaboration tools.

What you will do

• Monitor security events for managed services customers.
• Escalate critical events to clients through established paths.
• Assist internal teams and customers with metrics and reporting.
• Contribute to the improvement of monitoring and alerting processes.
• Ensure all tasks comply with ISO 27001 information security standards.

Requirements

• Must be based in England
• Experience analyzing data from large datasets.
• Proven experience in customer service roles.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Ability to work effectively within a team environment.

Culture & Benefits

• Competitive compensation and comprehensive benefits package.
• Flexible work environment.
• Annual wellness and community outreach days.
• Global collaboration and networking opportunities.
• Commitment to an inclusive culture that encourages applications from all backgrounds.