Implementation Specialist (Automotive)

Location: Utrecht, Netherlands

Company

hirify.global delivers implementations of its product set across customer countries and regions through defined Statements of Work.

What you will do

• Advise customers and Sales on hirify.global product best practices, proposals, and Professional Services engagement models.
• Act as a customer-facing subject-matter expert, translating between business and technical discussions.
• Gather and document requirements to define effective implementation strategies.
• Document test scenarios and support configuration validation and quality assurance.
• Coordinate with configuration, training, product, and Sales teams to deliver implementations and align roadmaps with revenue goals.
• Train customers on delivered configurations, provide third-level support, and take on project management responsibilities for major projects.

Requirements

• 5–7 years of experience delivering large transformation programs with high-performing teams, ideally using agile methodologies.
• Experience with technical requirements gathering or business analysis, ideally in automotive or insurance.
• Strong customer-facing, communication, collaboration, and relationship-building skills.
• Commercial awareness and the ability to support Sales opportunities while managing delivery cost and value.
• Meticulous attention to detail and strong interpersonal skills.
• Dutch language proficiency required. Experience with JIRA, Confluence, Postman, JSON, SOAP, OAuth, XML, CSS, and advanced Excel.

Culture & Benefits

• Collaboration with internal and external stakeholders across Professional Services, configuration, training, product, and Sales teams.
• Customer-facing work combining technical expertise, business analysis, and implementation delivery.
• Potential to provide team leadership in more senior positions.
• Full-time employment.