Senior IT Support Specialist (SysAdmin) (iGaming)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior IT Support Specialist (SysAdmin) (iGaming): Providing high-quality technical support and managing the security and deployment of Windows and Mac systems for a global casino-entertainment company with an accent on identity management and endpoint security. Focus on optimizing device management using Intune and Jamf, ensuring system compliance, and supporting senior stakeholders in a fast-paced environment.
Location: Onsite - 5 days in office (Toronto, Canada)
Salary: 70,000 CAD – 90,000 CAD
Company
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, operating casinos and online gaming platforms worldwide.
What you will do
- Provide onsite and remote technical support to end users, including VIPs and senior stakeholders.
- Manage Windows 11 and Mac OS builds to maintain user experience and security, including hardware lifecycle management.
- Administer Okta for identity and access management and support Microsoft 365 applications (Teams, Exchange, OneDrive, SharePoint).
- Utilize Intune, Autopilot, and Jamf for device configuration, profile creation, scripting, and deployment.
- Ensure all endpoints and images meet corporate security and compliance standards.
- Maintain and support AV and video conferencing equipment to ensure reliable meetings.
Requirements
- Location: Must be based in Toronto and work onsite 5 days a week.
- Experience supporting Windows 11 and Mac OS X, including troubleshooting and deployment.
- Proficiency with deployment tools such as Autopilot, Jamf, Manage Engine, or Microsoft Intune.
- Expertise in administering Okta and the Microsoft 365 suite.
- Ability to work independently and communicate effectively with senior stakeholders.
- Knowledge of ITIL concepts and experience with helpdesk systems like Jira.
Culture & Benefits
- Comprehensive health insurance and annual leave.
- RRSP Program for retirement savings.
- Home office allowance.
- Wellness or Gym allowance.
- A culture driven by diversity, curiosity, and a commitment to equal opportunities.
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