Account Manager (Healthcare)

Location: Remote, United States

Salary: $75,000–$80,000 base salary per year, depending on location, skills, and experience.

Company

hirify.global provides a personalized health platform combining health plan administration, wellbeing solutions, and care navigation for employers, health plans, and health systems.

What you will do

• Manage a portfolio of existing clients, supporting retention, growth, onboarding, and successful delivery of health and wellbeing programs.
• Build client relationships, understand business goals, communicate roadmaps, and provide strategic recommendations based on program results.
• Coordinate with Client Delivery, Project Management, Client Solutions, Business Analysis, and other internal teams to ensure successful implementation and service delivery.
• Develop year-round outreach, communication, engagement, training, and program plans for client organizations.
• Manage client account information and workflows in Gainsight, Salesforce, Confluence, Jira, and related tools.
• Support data integrations, eligibility specifications, reporting, incentive delivery, issue resolution, and client use of the hirify.global Analytics tool.

Requirements

• Bachelor's degree or equivalent experience in a related discipline.
• At least 3 years of direct account management experience with primary responsibility for SMB and regional revenue clients.
• Experience in consulting, wellness, health insurance, healthcare, navigation, or a related field.
• Strong knowledge of Microsoft Office and experience with Salesforce; Gainsight experience is preferred.
• Strong interpersonal, presentation, writing, organizational, collaboration, and problem-solving skills.
• Ability to work independently in a fast-moving environment and manage multiple client and program priorities.

Culture & Benefits

• Competitive base salary and benefits effective from day one.
• Medical and dental coverage through hirify.global's health solutions.
• Unlimited paid time off.
• Mental health support, retirement planning, and financial protection.
• Professional development, career progression, and learning budgets.
• Mission-driven environment focused on improving people's health and valuing diverse perspectives.