Platform & Game Operational Specialist (iGaming)

Location: Tbilisi, Georgia — hybrid

Company

hirify.global develops casino games and gaming technology for partners and players worldwide.

What you will do

• Monitor platform infrastructure and live game performance using observability tools.
• Detect anomalies in performance, gameplay, payouts, and player behavior.
• Identify, escalate, coordinate, document, and communicate incidents by severity.
• Support configuration validation, operational checks, releases, launches, and onboarding readiness.
• Flag emerging risks, support root-cause investigations and post-incident reviews, and identify systemic issues.
• Improve monitoring, automation, operational tooling, standards, and playbooks.

Requirements

• Experience with production operations, platform monitoring, or live game operations.
• Ability to identify anomalies and coordinate incident response.
• Ability to follow runbooks, procedures, escalation paths, checklists, and documentation standards.
• Experience supporting technical onboarding, go-live checkpoints, and operational readiness.
• Ability to investigate risks such as bug exploitation and security-related abnormalities.
• Availability for hybrid work in Tbilisi, Georgia.

Culture & Benefits

• Small, collaborative environment with meaningful ownership and direct impact.
• Flat hierarchy, accessible leadership, mentorship, and psychological safety.
• Professional development, training, and career progression opportunities.
• Competitive compensation and performance-based rewards.
• Paid vacation, personal time off, sick leave, team events, and company-sponsored activities.