Affiliate Coordinator (iGaming)

TL;DR

Affiliate Coordinator (iGaming): Supporting the day-to-day operations of the affiliate program with an accent on partner onboarding, payment facilitation, and compliance-related administrative tasks. Focus on managing support queries, ensuring operational efficiency, and collaborating with internal finance and compliance teams to maintain high standards of partner relationship management.

Company

hirify.global is a leading iGaming platform provider offering secure, scalable, and modular Casino and Sportsbook solutions to operators worldwide.

What you will do

• Coordinate cross-functional activities between internal teams and external stakeholders.
• Manage partner onboarding and serve as the primary point of contact for new prospective partners.
• Monitor and triage affiliate support inquiries via email and chat to ensure timely resolution.
• Facilitate monthly affiliate payments by verifying data for finance processing.
• Handle administrative tasks including AML support, compliance follow-up, and account management.
• Provide operational input on the integration of automation and AI tools within the department.

Requirements

• Previous experience in operations, affiliate management, or customer support within the iGaming industry.
• Fluent in written and spoken English.
• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Proficiency in Microsoft Office, particularly Excel.
• Excellent attention to detail and accuracy in administrative processes.
• Proactive problem-solving skills and ability to build effective stakeholder relationships.

Nice to have

• Fluency in additional languages.

Culture & Benefits

• Remote and flexible working schedule.
• Generous time off policy based on country of residence.
• Discretionary annual performance bonus.
• Hardware and software allowance or provided work equipment.
• Access to training and professional development opportunities.
• Various well-being programs and initiatives.