Senior Product Manager (SaaS)

TL;DR

Senior Product Manager (SaaS): Owning and evolving user-facing experiences for the core agreement execution journey of SignNow with an accent on UX simplification and AI integration. Focus on reducing user friction in high-stakes compliance moments and driving measurable business impact through A/B testing.

Location: Must be based in or be able to work from the USA, Poland, Romania, or Ukraine

Company

hirify.global provides a suite of document digitization tools, including SignNow, helping millions of users worldwide improve efficiency through electronic signatures and workflows.

What you will do

• Own and optimize core agreement execution flows to ensure they are intuitive, fast, and reliable.
• Conduct user problem discovery using research, support insights, and behavioral data to define priorities.
• Simplify complex user journeys into guided experiences using smart defaults and UX design patterns.
• Identify and implement AI-powered assistance to reduce friction and increase user confidence.
• Build compliance-guided UX to help users make correct decisions in high-stakes, sensitive contexts.
• Drive business outcomes via A/B testing, KPI tracking, and iterative product optimization.

Requirements

• 5+ years of product management experience building user-facing B2B or B2C SaaS products.
• Strong UX judgment and a proven ability to simplify complex user journeys.
• Experience optimizing end-to-end flows, including onboarding and self-serve experiences.
• Proficiency in designing A/B tests and making data-driven decisions using quantitative and qualitative inputs.
• Intuition for applying AI in user-facing flows while managing risks and user trust.
• Must be based in or able to work from the USA, Poland, Romania, or Ukraine.

Culture & Benefits

• Flexible working environment supporting remote and hybrid models across global hubs.
• Competitive compensation package including performance-based bonuses and stock options.
• Investment in professional growth through courses, conferences, and internal mobility.
• Comprehensive health benefits and quarterly company-wide Mental Health Days.
• Family-friendly culture featuring flexibility for parents, a Junior Club for kids, and a pet-friendly approach.
• Opportunity to contribute to humanitarian aid through the hirify.global Care programme.