Loyalty & Partnerships Manager (Fintech)

TL;DR

Loyalty & Partnerships Manager (Fintech): Designing and managing value-added benefits and loyalty programs for financial clients with an accent on partner acquisition and commercial negotiation. Focus on building a network of premium lifestyle partners and maximizing customer retention through strategic benefit packages.

Location: Limassol, Cyprus

Company

International financial group regulated by CySEC and the Central Bank of Cyprus, combining a family-office approach with modern financial infrastructure.

What you will do

• Design and develop customer loyalty and benefit programs to enhance the value of financial products.
• Identify, negotiate, and onboard external partners across premium clubs, lifestyle services, retail, and hospitality sectors.
• Build and maintain long-term strategic relationships with service providers and business partners.
• Conduct market research, competitor analysis, and perform ROI calculations for proposed programs.
• Coordinate with Product, Marketing, Compliance, Legal, and Operations teams for successful implementation.
• Track program KPIs, budgets, and contractual obligations, providing reports to senior management.

Requirements

• 2+ years of experience in marketing, strategic partnerships, business development, or sales.
• Strong analytical skills and ability to evaluate the commercial viability of partnership initiatives.
• Excellent communication and stakeholder management abilities.
• Strong project management and organizational skills.
• Fluent English.
• Must be based in Limassol, Cyprus.

Nice to have

• Experience developing loyalty, rewards, or membership-based programs.
• Existing network of contacts in retail, hospitality, travel, wellness, or luxury sectors.
• Experience working with premium customer segments.
• Knowledge of CRM and customer engagement platforms.

Culture & Benefits

• Opportunity to work within a regulated international financial group.
• Engagement with premium brands and high-end luxury sectors.
• Hybrid of professional corporate infrastructure and a personalized family-office approach.