Senior User Insight (Gamedev)

TL;DR

Senior User Insight (Gamedev): Conducting quantitative and qualitative user research to inform product and marketing strategies with an accent on user behavior analysis and stakeholder management. Focus on constructing high-impact surveys, identifying player pain points, and delivering strategic recommendations for game operations.

Location: Bangkok, Thailand

Company

hirify.global is a leading global game developer and publisher.

What you will do

• Design and conduct quantitative and qualitative user research to inform stakeholders about player behavior and product strategies.
• Manage research execution and ensure consistent quality and objective results.
• Construct and conduct surveys to validate user behavior, identify pain points, and track product health.
• Collaborate with Operations, Revenue, Marketing, and Esports teams to align research with business goals.
• Act as the voice of the player and provide strategic recommendations based on user experience.
• Contribute to the optimization of player research flows and testing methodologies.

Requirements

• 2-3 years of experience in consulting, market research, or user insight roles.
• Proven track record of executing quantitative and qualitative research methodologies.
• Ability to manage and deliver complex projects independently.
• Excellent written and oral communication skills in Thai and English.
• Deep knowledge of the gaming industry in Thailand.
• High empathy for users and a passion for uncovering player needs and behavior.