Business Systems Analyst (Dynamics 365)

TL;DR

Business Systems Analyst (Dynamics 365): Improving the setup and deployment of business applications with an accent on financial, supply chain, and project management domains. Focus on gathering cross-functional requirements, administering enterprise ERP systems, and providing Level 3 support to align IT solutions with humanitarian missions.

Location: Onsite in Nairobi, Kenya

Company

hirify.global (IRC) is one of the world's largest international humanitarian non-governmental organizations, responding to crises in over 40 countries.

What you will do

• Collect and assess system requirements from business users to ensure seamless configuration and delivery of applications.
• Lead the administration and continuous improvement of enterprise business systems across finance, supply chain, and HR functions.
• Manage relationships with software vendors and implementation partners to support system enhancements and issue resolution.
• Maintain comprehensive documentation of business processes, system configurations, data flows, and security models.
• Coordinate with QA teams to support functional, user acceptance, and regression testing.
• Provide Level 3 support for enterprise systems, resolving complex technical issues.

Requirements

• Bachelor's degree in Business, Info Systems, or a related field.
• 3-6 years of experience crafting and supporting enterprise business systems.
• Proven expertise in gathering, analyzing, and detailing cross-functional business and technical requirements.
• Strong understanding of Dynamics 365 Finance & Operations (F&O) ERP concepts and functionalities.
• Proficiency in system administration and change management within global or multi-site environments.
• Must be based in Nairobi, Kenya

Nice to have

• Microsoft Dynamics 365 Finance and Operations certification.
• Advanced degree in Business Administration or Information Systems.
• Experience working in the NGO or nonprofit sector, particularly in low-bandwidth environments.
• French language proficiency.

Culture & Benefits

• Opportunity to be part of a global humanitarian force founded by Albert Einstein.
• Collaborative work environment across diverse teams and organizational levels.
• Possibility of international travel as needed.
• Work culture based on the core values of Integrity, Service, Equality, and Accountability.