Principal Solutions Consultant (AI)

TL;DR

Principal Solutions Consultant (AI): Leading strategic and technical pre-sales engagements to transform customer engagement through cloud and AI-driven solutions with an accent on discovery, solution design, and storytelling. Focus on implementing conversational AI, automation, and data-driven orchestration to unlock business value for enterprise clients.

Location: Germany (with travel across DACH region)

Company

hirify.global is an AI-powered Experience Orchestration platform helping organizations deliver personalized customer and employee experiences.

What you will do

• Lead strategic and technical pre-sales engagements as a trusted advisor throughout the sales lifecycle.
• Facilitate discovery sessions and workshops to identify opportunities for AI-driven innovation.
• Design and present tailored solutions incorporating conversational AI, automation, and intelligent routing.
• Translate complex technical concepts into clear business value for executive stakeholders.
• Develop compelling demonstrations and business cases to position future-ready solutions.
• Collaborate with account teams and partners to drive AI-led customer experience transformation.

Requirements

• Proven experience in pre-sales, consulting, or customer-facing technical roles.
• Fluency in German and English is required.
• Must be based in Germany and willing to travel across the DACH region.
• Strong ability to map business challenges to AI or automation technology solutions.
• Solid understanding of cloud/SaaS architectures and integration concepts.
• Foundational knowledge of machine learning and conversational interfaces.

Nice to have

• Experience in customer experience (CX) or contact center domains.
• Hands-on experience with AI bots, analytics-driven automation, or cloud platforms (AWS, Azure, GCP).
• Background in digital transformation or business process optimization.
• Degree in Computer Science, Business, or a related field.

Culture & Benefits

• Opportunity to work with cutting-edge agentic AI and cloud technologies.
• High level of flexibility and autonomy in work structuring.
• Access to continuous learning in rapidly evolving AI domains.
• Collaborative, inclusive environment valuing curiosity and innovation.
• Ability to drive real business transformation for leading global companies.