обновлено 24 дня назад
HR Learning Specialist Trilingual (HR Learning)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
HR Learning Specialist Trilingual (HR Learning): Supporting learning administration and HR service processes in Spanish, English, and Portuguese with an accent on LMS data maintenance, inquiry resolution, and policy interpretation. Focus on managing learning programs and course records, reviewing employee requests, improving process efficiency, and training new specialists.
Location: Hybrid in Bogotá, Colombia
Company
develops medical technology and healthcare solutions to protect and improve people's health worldwide.
What you will do
- Handle HR shared-services inquiries through phone and email, providing first-level guidance and resolving issues where possible.
- Escalate complex cases to the relevant HR teams and provide administrative support.
- Maintain knowledge of learning processes, policies, and training requirements for covered countries.
- Manage LMS programs, courses, item data, files, documents, and templates according to country needs.
- Review learning-related data requests and documentation, log all inquiries, and prepare ad hoc reports.
- Identify process improvements, support customer satisfaction, and train new specialists.
Requirements
- Trilingual communication in Spanish, English, and Portuguese is required.
- Knowledge of HR learning administration processes and policies.
- Ability to resolve inquiries, interpret policies, review documentation, and coordinate with HR experts.
- Experience maintaining learning management system data, programs, courses, files, and templates.
- Ability to use enquiry management tools and prepare reports.
Culture & Benefits
- Hybrid working model based in Bogotá.
- Collaborative culture focused on constructive exchange with colleagues, customers, and partners.
- Work connected to medical technology, healthcare, innovation, efficiency, and sustainability.
- Values include trust, transparency, appreciation, and shared expertise.
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