Business Development Specialist (Outbound Sales)

TL;DR

Business Development Specialist (Outbound Sales): Driving revenue growth through inbound and outbound sales channels with an accent on building long-term customer relationships and providing expert digital solutions. Focus on closing sales, managing account inquiries via phone, email, and chat, and ensuring high-quality customer service.

Location: Must be based in Cebu, Philippines

Company

A global digital identity authority providing domain registration, brand protection, and enterprise-grade security infrastructure for millions of online businesses.

What you will do

• Close sales through inbound and outbound phone calls, emails, and live chat interactions.
• Build rapport with customers while performing data mining to better understand their needs.
• Respond to sales account inquiries in a professional and timely manner.
• Prioritize and escalate complex sales issues effectively.
• Interpret customer information to provide tailored solutions and drive conversions.

Requirements

• Minimum 1 year of sales experience required.
• Excellent English communication skills (verbal, written, and listening) are mandatory.
• Strong ability to build rapport and provide high-quality customer service.
• Competitive spirit with a solution-oriented mindset.
• Confidence in comprehending and interpreting complex customer data.

Culture & Benefits

• Competitive HMO benefits including 200k MBL with two free dependents.
• Punctuality bonus and generous vacation policy.
• Strong focus on work-life balance and inclusive company culture.
• Access to over 20 affinity groups for global networking.
• Opportunities for career growth, mentorship, and professional development.