Iloilo Support Roles (Training / Workforce / Operations / HR) (Team Leader and/or Manager)

TL;DR

Iloilo Support Roles (Training / Workforce / Operations / HR) (Team Leader and/or Manager): Manage team performance and deliver operational metrics with an accent on coaching, decision-making, and completing monthly deliverables. Focus on operational support administration and leading teams to achieve measurable goal outcomes.

Location: Iloilo City, Philippines (must be willing to work in Iloilo site)

Company

hirify.global (part of Capgemini) delivers intelligent operations and transformation services using AI-powered platforms and analytics.

What you will do

• Manage team performance and lead teams to achieve metric goals.
• Provide coaching and constructive feedback to subordinates.
• Complete monthly deliverables, tasks, and operational objectives.
• Perform administrative tasks for operational support.
• Support training/workforce/operations/HR execution within the Iloilo operations team.

Requirements

• Completed at least 2 years in college (Operations Team) or must be a college graduate (Sourcing Associate).
• At least 2 years of relevant experience in Operations/Training/Workforce as Team Lead or Manager (Operations Team).
• At least 2 years of relevant experience in Operations/Training/Workforce as Team Lead or Manager (Operations Team) or at least 6 months recruitment/sourcing experience (Sourcing Associate); freshers may apply for sourcing.
• Must be willing to work in Iloilo site.
• Must be willing to work in a contractual role (subject to absorption or extension based on performance).
• Good problem-solving, decision-making, and analytical skills.

Culture & Benefits

• Free HMO coverage from Day 1 for self and dependents.
• Structured career path with internal progression opportunities.
• Skills training opportunities and paid leaves.
• Annual appraisal and a safe work environment.